Most employers often focus on hard skills such as knowledge, training and abilities of their employees during and even after hiring. They frequently overlook soft skills, even though soft skills play a vital role in the daily management of a work site. In this era, smart employers should focus equally on both hard and soft skills when hiring employees, and as far as the already employed staff are concerned, there exists a lot of soft skills training courses out in the market. In the same spirit, a study of the market revealed the following five soft skills as the essential skills and competencies that firms look for in 2020.
1.Objectivity and decision making;
The ability to have an employee who can solve any complex issues that they may face in their day to day operations through detailed analysis and quick decision making is a skill that waters the mouth of any employer. These are skills that are considered as basic needs for any firms currently. This is because they reduce dependency, stress and friction, the workload for workers and increase productivity.
2.Teamwork, interaction, people management and service alignment;
The ability to work as a team, interact with other coworkers, and delivery is also one of the vital soft skills to have in 2020. The work space presents different personalities that need to intertwine and work together as a cohesive force. As if to complement decision making, teamwork and interaction with other members in a group help in easing making choices within any organizational structure.
3.Innovation, creativity, intelligence and negotiation;
You cannot mention negotiation without creativity, intelligence or innovation in one statement. These go hand in hand as one needs to recognize or create alternatives, come up with solutions and set up goals and objectives … Read the rest[...]