Most employers often focus on hard skills such as knowledge, training and abilities of their employees during and even after hiring. They frequently overlook soft skills, even though soft skills play a vital role in the daily management of a work site. In this era, smart employers should focus equally on both hard and soft skills when hiring employees, and as far as the already employed staff are concerned, there exists a lot of soft skills training courses out in the market. In the same spirit, a study of the market revealed the following five soft skills as the essential skills and competencies that firms look for in 2020.
1.Objectivity and decision making;
The ability to have an employee who can solve any complex issues that they may face in their day to day operations through detailed analysis and quick decision making is a skill that waters the mouth of any employer. These are skills that are considered as basic needs for any firms currently. This is because they reduce dependency, stress and friction, the workload for workers and increase productivity.
2.Teamwork, interaction, people management and service alignment;
The ability to work as a team, interact with other coworkers, and delivery is also one of the vital soft skills to have in 2020. The work space presents different personalities that need to intertwine and work together as a cohesive force. As if to complement decision making, teamwork and interaction with other members in a group help in easing making choices within any organizational structure.
3.Innovation, creativity, intelligence and negotiation;
You cannot mention negotiation without creativity, intelligence or innovation in one statement. These go hand in hand as one needs to recognize or create alternatives, come up with solutions and set up goals and objectives that can be attained. Such skills can only be accomplished through exercising in the real world, especially after taking one of these soft skills training courses.
4.Work ethic, meticulous spirit, drive to work, motivation;
No firm can desire any employee that does not work hard to have a strong work ethic that energizes them to deliver on assigned tasks. This is an inborn skill that can be achieved by motivated learning. This helps to push employees to reach their set standards, and it can also be attributed through incentives and rewards.
5.Critical thinking, and intellectual flexibility;
The ability to adapt to the ever dynamic business environment and develop critical thinking is vital to surviving this treacherous business environment. This also goes hand in hand with decision making and the ability to indicatively and creatively come up with the right solutions and alternatives as demanded by the tasks assigned.
Other soft skills training courses such as problem-solving, communication skills, networking abilities, etiquette cognizance, among others are also some of the skills that can be improved or learnt through practical training. As much as soft skills are harder to learn and comprehend than hard skills, the firms in business have realized that possessing hard skills without soft skills is impractical. All this has been contributed to by the interpersonal environment at work spaces nowadays, demand from clients and the possibility that the future work space may depend on soft skills. Thus, get out there and learn to be adaptable, positive, collaborative, one with the ability to work under pressure and one with the ability to learn from both criticism and failure. For firms have decided, do not be left behind!